Website Maintenance

Just like owning a car, your website needs regular maintenance, updates, and attention to ensure it performs well, remains secure, and provides a great user experience.

Maintaining your website is crucial, considering over 30,000 websites fall victim to hacks every day – that’s a cyber-attack every 3 seconds! 😱 The worst part is many of these attacks target small to medium-sized businesses, because they often overlook the correct website maintenance.

Our web hosting and development team will continuously monitor your website, ensuring it remains up to date and secure with industry-leading software.

It’s essential to keep WordPress and WooCommerce websites current with the latest core and plugin versions, along with security monitoring, to protect your data and your customers’ data from theft. Regular updates also help maintain your organic presence, attracting customers without additional marketing costs!

We’ve created maintenance packages that are tailored to help you keep doing what you do best – running your business, whilst we try to fend off disasters and keep your website running seamlessly. 😎

Our Website
Maintenance Packages

for existing clients only

The Basics*

$30/ month
Or $325 per year (Save $35)
  • Plugin Updates
  • Theme Updates
  • WordPress Updates
  • Security Monitoring
  • Backup Services
  • Prevention of Spam
  • Hack Prevention
  • Update of Website Patches
  • Removal of Spam Comments
  • Reconnection of the Instagram

  • SSL Certificate Management
  • Basic SEO Optimisation
  • Testing of Forms
  • Testing of Checkout Processes
  • Third-party Integration
  • Page Load Speed Optimisation
  • Basic Troubleshooting
  • Content Updates
  • Image Updates
  • Email & Phone Support
  • Up to 5 updates per month

The Works*

$150/ month
Or $1,700 per year (Save $100)
  • Plugin Updates
  • Theme Updates
  • WordPress Updates
  • Security Monitoring
  • Backup Services
  • Prevention of Spam
  • Hack Prevention
  • Update of Website Patches
  • Removal of Spam Comments
  • Reconnection of the Instagram
  • SSL Certificate Management
  • Basic SEO Optimisation
  • Testing of Forms
  • Testing of Checkout Processes
  • Third-party Integration
  • Page Load Speed Optimisation
  • Basic Troubleshooting
  • Content Updates
  • Image Updates
  • Email & Phone Support
  • Up to 5 updates per month*

*Terms & Conditions Apply. Learn more here.

Please Note: Our website maintenance packages are primarily for technical maintenance.
Advertising, SEO, and major website updates will need to be quoted separately.

Looking for a bit more?

If there’s something else we can help with. Check out our signature services here,
or book a 15-minute phone call and create a custom package to suit you and your business.

We look forward to working with you again soon.

YOUR QUESTIONS ANSWERED

Frequently Asked Q’s:

Website maintenance involves regularly checking your website for issues, correcting any issues, updating content, and ensuring that everything is functioning smoothly, to ensure the best results for prospective clients.

We are currently only accepting clients who had a website created by Fifth Studio Design Co. This is to ensure we can provide the best results with clarity as to how the website runs.

Regular maintenance helps ensure your website’s security, keeps your site up-to-date, boosts SEO, and ensures a good user experience.

Some clients have opted to maintain their websites themselves, but have struggled to keep them consistently updated.

As a result, their sites have been hacked, leading to significant expenses to restore them. Many functionalities were compromised, and the only solution was to rebuild the website from scratch, leaving them out of pocket for the exercise.

Basic maintenance is done on a monthly basis, but some tasks, like backups and security checks, might need to be done weekly or even daily. 

Yes, website maintenance is essential to keep your site secure, efficient, and up-to-date.

Neglecting maintenance can lead to security vulnerabilities, slow performance, and outdated content, which can negatively impact your business.

Some clients have chosen not to continue website maintenance with us and, unfortunately, have had their websites hacked. After spending several months trying to resolve the issues, many functionalities could not be fixed, and the only solution was to rebuild the website from scratch.

Our website maintenance packages do not include:

  • Any major design overhauls
  • Significant feature additions
  • Custom development
  • Custom content creation

These services can be provided separately and will be quoted accordingly. Please feel free to book a time to discuss this here.

While we don’t personally provide SEO services, we have several trusted SEO partners who would be happy to work with you. We can introduce you to them and ensure you receive the best support for optimising your website’s search performance.

If you choose a monthly package, payment is due at the beginning of each month. Website maintenance will only be completed once payment is received for that month.

For yearly package options, you will be billed annually. We will send you a reminder before the direct debit payment, along with any information about price changes.

If you wish to cancel your monthly maintenance, please contact us at least 30 days in advance. We will guide you through the cancellation process and ensure that any final maintenance tasks are completed before our collaboration ends.