The client
Computers Unplugged is a trusted IT partner delivering expert support and tailored technology solutions to Australian businesses. With a strong focus on reliability, security, and simplicity, they help organisations, particularly in the legal, medical, construction, and engineering sectors, streamline their IT operations and future-proof their systems.
With decades of experience behind them, Computers Unplugged combines technical expertise with a no-nonsense approach to service. They’re known for their responsiveness, transparent pricing, and long-term client relationships, making them a dependable choice for businesses that can’t afford IT downtime.
The Brief:
the struggles
Computers Unplugged came to us with a clear goal: to build a digital and marketing presence that reflected their reliability, professionalism, and personalised service. They already had a strong logo and brand foundations but needed help translating that identity into a website, social media presence, and marketing collateral that would speak to their target audience and set them apart from more generic IT providers.
Our role was to:
• Design and develop a website that clearly communicates their services and differentiators
• Strengthen their social media presence with consistent, branded visuals and messaging
• Create marketing assets that support ongoing lead generation and client engagement
The goal
The goal was to position Computers Unplugged as a high-trust, high-impact IT partner who is approachable, professional, and fully in tune with the everyday needs of small to medium-sized businesses. Their digital presence needed to reflect their hands-on, personalised approach while still communicating the depth of their technical expertise and the scope of their services.
The Process and Outcome:
Website Design
We worked closely with Damien, the Director of Computers Unplugged, to design a website that performs as well as the business it represents. Built with user experience at the forefront, the site features clear service breakdowns, consistent messaging, and simple navigation. It is designed to communicate competence and trust from the first click, with a clean layout that reflects their practical, solutions-focused approach.
Built to scale, the site includes space for future case studies, service pages, and client testimonials, ensuring it can evolve with the business. From content structure to visual styling, every element was crafted to help potential clients quickly understand what Computers Unplugged offers and what makes them different.
Social Media & Marketing Collateral
Using the existing brand identity, we developed a library of social media templates to ensure a cohesive look across platforms. Each asset was tailored to reinforce brand consistency while supporting a range of content types, including service highlights, industry tips, team spotlights, and client wins.
We also created print and digital marketing materials to support offline efforts, such as client brochures and capability statements. These provide the team with professional, branded tools to support new business conversations.
The Result
The new website and collateral bring clarity, consistency, and confidence to the Computers Unplugged brand. With a more refined and user-friendly digital presence, they are now better equipped to attract and convert the kinds of clients they serve best. Their social media and marketing materials reinforce their values and offering, making it easier to stay top of mind with current and potential clients.
Working hand-in-hand with Damien, we’ve helped transform Computers Unplugged’s brand presence into one that is just as dependable and forward-thinking as the service they deliver.
CLIENT TESTIMONIAL
We recently engaged the team at Fifth Studio Design for a website redesign and couldn’t be happier with the results!
We recently engaged the team at Fifth Studio Design for a website redesign and couldn’t be happier with the results! Not just the end product but the communication and care they put into the project was above and beyond. Couldn’t recommend them higher
